Healthcare Financial Counselor — Insurance & Collections

Henderson Hospital; Fayetteville (AR); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive Compensation & Generous PA

Monthly bonuses for meeting collection

Excellent Medical, Dental, Vision and

Job summary

Springwoods Behavioral Health, an 80-bed behavioral health facility located in Fayetteville, Arkansas, seeks a Financial Counselor to counsel patients on insurance benefits and collect out-of-pocket costs upfront. The role includes monitoring past-due bills and following up on documentation, identifying delinquencies and recommending dispositions.

The ideal candidate has 2+ years in collections, knowledge of insurance terms, and experience with healthcare billing.

Qualifications

• High School Diploma or GED REQUIRED.
• At least 2 years of collections experience REQUIRED.
• Previous experience in follow up with insurance companies, insurance verifications, and prior healthcare experience REQUIRED.
• A working knowledge of insurance terms, reimbursement procedures, medical terminology and hospital services strongly preferred.
• High attention to detail and ability to multitask in a high-volume setting is required.
• Skill working with computerized accounting or EMR systems REQUIRED.
• Positive attitude and a team player.

Responsibilities

• Counsel patients by explaining insurance benefits and collecting out of pocket costs up front.
• Monitor and review past due bills and follow up documents.
• Identify problem delinquencies and recommend disposition.
• Promote a positive working environment and guest relations.

Skills

Accurate typing

PC skills

Telephone skills

Insurance terms

Reimbursement procedures

Medical terminology

Communication with patients

Team player

Third party payor

Recordkeeping

Education

High School Diploma or GED

Job description

Springwoods Behavioral Health, an 80-bed behavioral health facility located in Fayetteville, Arkansas, seeks a Financial Counselor to counsel patients on insurance benefits and collect out-of-pocket costs upfront. The role includes monitoring past-due bills and following up on documentation, identifying delinquencies and recommending dispositions.

The ideal candidate has 2+ years in collections, knowledge of insurance terms, and experience with healthcare billing.