Financial Counselor I | Admissions | Springdale | Full-Time

Freeman Health System; Springdale (AR); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vision & dental

Retirement with employer match

Paid time off

Wellness program

Flexible scheduling

Job summary

Freeman Health System in Springdale, AR is seeking a financial counselor to support point-of-service collections. You will explain insurance benefits, payment plans, and patient expectations, and coordinate with case management on deferrals.

The role also handles incoming patient calls and walk-ins, ensuring clear communication and accurate information. Minimum education includes two years of college and a high school diploma or GED; two years of registration/insurance verification experience is

Qualifications

• Completion of two years of college; high school diploma or GED.
• Two years' registration/insurance verification experience preferred in an acute care setting.

Responsibilities

• The financial counselor supports point-of-service collections and communicates insurance benefits, payment plans and expectations to patients.
• The financial counselor works with case management and administration on procedure deferrals.
• The financial counselor handles incoming patient calls and patient walk-ins.

Education

Two years of college

High school diploma or GED

Job description

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule:

Full-Time

What You’ll Do:

The financial counselor supports the hospital key indicator initiatives associated with point of service collections. The financial counselor communicates insurance benefits, payment plans and expectations to patients. The financial counselor works with case management and administration on procedure deferrals. The financial counselor is responsible for handling incoming patient calls and patient walk-ins.

Requirements

Completion of two years of college level classes; High school diploma or GED.

Preferred Requirements:

Two years registration/insurance verification experience in an acute care hospital or physician practice group.

Freeman Perks and Programs

• For eligible full time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!


• Health, vision, dental insurance


• Retirement with employer match


• Wellness program with discounts to Health Insurance or Cash Bonus with Participation


• Milestone payments with longevity of employment


• Paid Time Off (PTO) or Flex time off (FTO)


• Extended Sick Leave


• Learning Center designated only for Freeman Family members


• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

#LI-DNI