Financial Counselor — Collections & Insurance

Universal Health Services; Fayetteville (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Monthly collection bonuses

Excellent health plans

401(k) with company match

Life and disability insurance

Job summary

Universal Health Services (UHS) in Fayetteville, AR seeks a Full Time Financial Counselor to explain insurance benefits to patients and collect upfront payments. The role includes monitoring past-due bills, following up on collections, and identifying delinquencies for disposition.

A positive, patient-focused environment is essential. Candidates should have at least 2 years in medical collections, familiarity with insurance terms, and experience with EMR systems.

Qualifications

• High School Diploma or GED required.
• At least 2 years of collections experience required.
• Experience following up with insurance companies and verifications preferred.
• Strong attention to detail and ability to multitask in a high-volume setting.

Responsibilities

• Counsel patients by explaining insurance benefits and collecting up-front payments.
• Monitor and review past-due bills and follow up on collections.
• Identify delinquencies and recommend appropriate disposition.
• Promote a positive working environment and guest relations at the hospital.

Skills

Accurate typing

Excellent telephone skills

Insurance terms

Communication with patients

Fast-paced environment

Adapt to changes

Third party payor experience

EMR systems

Education

High School Diploma or GED

Tools

EMR systems

Job description

Universal Health Services (UHS) in Fayetteville, AR seeks a Full Time Financial Counselor to explain insurance benefits to patients and collect upfront payments. The role includes monitoring past-due bills, following up on collections, and identifying delinquencies for disposition.

A positive, patient-focused environment is essential. Candidates should have at least 2 years in medical collections, familiarity with insurance terms, and experience with EMR systems.