Patient Financial Counselor: Clearance & Authorization

Grady Health System; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health & Wellness benefits

Retirement savings plan

Paid time off

Job summary

Grady Health System in Atlanta, GA is seeking a Financial Counselor to support patients through the financial clearance and assistance processes. You will interview patients, verify third-party coverage, and guide applications for programs like Medicaid and charity care.

Proficiency with EPIC and strong communication are essential. The role emphasizes accurate data entry, coordination with payer sources, and helping patients understand their financial responsibilities while ensuring compliance

Qualifications

• 2+ years experience in financial counseling, patient access, billing, or insurance verification in a healthcare setting.
• 1+ years experience in financial counseling, patient access, billing, or insurance verification in a healthcare setting.

Responsibilities

• Interacts with patients and staff regarding financial clearance (35%).
• Assists patients via call center, online, and in-person for third party payer and eligibility requests.
• Conducts interviews to determine eligibility for assistance programs and Grady's Financial Assistance Program.
• Verifies third party payer information and secures authorizations; updates Epic with demographics and insurance data.
• Communicates discounts and patient financial responsibility in writing.
• Resolves billing inquiries and makes adjustments to ensure proper collections.

Skills

Financial counseling

Patient access

Insurance verification

Billing & collections

Regulatory compliance

Education

High School/GED

Tools

EPIC

Job description

Grady Health System in Atlanta, GA is seeking a Financial Counselor to support patients through the financial clearance and assistance processes. You will interview patients, verify third-party coverage, and guide applications for programs like Medicaid and charity care.

Proficiency with EPIC and strong communication are essential. The role emphasizes accurate data entry, coordination with payer sources, and helping patients understand their financial responsibilities while ensuring compliance