Financial Counselor: Help Patients Access Care

Grady Memorial Hospital Corporation; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Grady Health System is seeking a Financial Counselor to conduct comprehensive patient interviews, verify third-party coverage, and complete applications for assistance. The role requires accurate Epic data entry and clear communication about discounts and patient financial responsibility.

The counselor will coordinate with the billing team, assist with Medicaid and state programs, and ensure regulatory compliance while guiding patients through the financial clearance process.

Qualifications

• Interviews with patients or representatives to determine eligibility for financial assistance.
• Knowledge of third-party payer processes and eligibility verification.
• Understanding of hospital financial clearance processes and patient financial responsibility.

Responsibilities

• Conduct comprehensive patient interviews to determine eligibility for financial assistance.
• Verify third-party payer information and coverage options.
• Enter patient data accurately into Epic and coordinate with billing teams.
• Assist patients with Medicaid, Georgia programs, and other assistance applications.
• Explain documents and obtain signatures for financial clearance and discounts.

Skills

Interviewing

Epic experience

Third-party payer knowledge

Financial clearance

Tools

Epic

Job description

Grady Health System is seeking a Financial Counselor to conduct comprehensive patient interviews, verify third-party coverage, and complete applications for assistance. The role requires accurate Epic data entry and clear communication about discounts and patient financial responsibility.

The counselor will coordinate with the billing team, assist with Medicaid and state programs, and ensure regulatory compliance while guiding patients through the financial clearance process.