Patient Finance Counselor — Flexible Schedule & Growth

Piedmont Healthcare Corporate; United States; Remote; USD 38,000 - 60,000; Full time

Job summary

Piedmont Healthcare Corporate is seeking a Patient Financial Counselor to assist patients and guarantors with inquiries, balance collections, and access to financial counseling resources. The role supports physician offices, hospitals, and patients across the Piedmont system in Georgia.

Qualifications include a High School Diploma or GED (associate/bachelor's preferred) and at least one year of healthcare experience; experience with EPIC Resolute and EPIC SBO is preferred.

Qualifications

• One year of related healthcare experience required.
• High School Diploma or GED required; Associate's or Bachelor's preferred.

Responsibilities

• Handle incoming customer inquiries and concerns from patients/guarantors.
• Follow up on and collect outstanding guarantor balances through outbound phone contact.
• Provide financial counseling resources to physician offices, hospitals, and patients.

Skills

Healthcare experience

Customer service

Financial counseling

Education

High School Diploma or GED

Associate's degree

Bachelor's degree

Tools

Epic Resolute

Epic SBO

Job description

Piedmont Healthcare Corporate is seeking a Patient Financial Counselor to assist patients and guarantors with inquiries, balance collections, and access to financial counseling resources. The role supports physician offices, hospitals, and patients across the Piedmont system in Georgia.

Qualifications include a High School Diploma or GED (associate/bachelor's preferred) and at least one year of healthcare experience; experience with EPIC Resolute and EPIC SBO is preferred.