Healthcare Financial Counselor—Patient Payment Navigator

The Addison Group; Georgia; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Job summary

Addison Group is seeking a Financial Counselor in Atlanta to guide patients through benefits, estimates, and payment options with empathy. You'll handle financial clearance for diverse clinical settings and interact directly with patients and families.

The role requires 5+ years in healthcare financial clearance, strong insurance knowledge, and experience with EHR systems (Epic a plus). A college degree is preferred; the position offers medical, dental, vision, and a 401(k) plan.

Qualifications

• 5+ years of healthcare financial clearance experience.
• Expertise in estimating costs, verifying coverage and benefits.
• Familiarity with electronic health record systems; Epic is a strong plus.

Responsibilities

• Interact face-to-face with patients and families to explain financial responsibilities and payment options.
• Educate patients on insurance benefits, coverage limits, eligibility, copays and deductibles.
• Complete financial clearance documentation and manage intake for assistance programs.
• Process credit card transactions and manage voids/refunds as needed.
• Set up structured payment plans and provide transparent cost estimates for care.

Skills

Empathy

Patient communication

Insurance knowledge

Education

Assoc/Bach degree

Tools

Epic

Job description

Addison Group is seeking a Financial Counselor in Atlanta to guide patients through benefits, estimates, and payment options with empathy. You'll handle financial clearance for diverse clinical settings and interact directly with patients and families.

The role requires 5+ years in healthcare financial clearance, strong insurance knowledge, and experience with EHR systems (Epic a plus). A college degree is preferred; the position offers medical, dental, vision, and a 401(k) plan.