Patient Financial Counselor – Billing & Collections Support

UF Health; Gainesville (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

UF Health in Gainesville, FL seeks a Patient Accounts Specialist focused on efficient billing and collections for professional services. You will enter charges, apply CPT and diagnosis rules, verify insurance, obtain authorizations, and review patient accounts while counseling patients on financial options.

The role emphasizes accurate coding, timely communications with payers and patients, and collaboration with a multidisciplinary team to support practice goals and patient satisfaction.

Qualifications

• High school diploma or equivalent required.
• Two years of business, financial, or physician practice experience required.
• Knowledge of CPT and diagnosis coding preferred; EPIC experience preferred.
• Ability to communicate effectively and provide financial counseling to patients.

Responsibilities

• Enter charges and apply coding/billing rules.
• Maximize collections and verify insurance.
• Obtain authorizations for services.
• Review patient account detail and resolve front-end edits.

Skills

Communication skills

Organization skills

Problem-solving

Customer service

Multitasking

Financial counseling

Education

High school diploma or equivalent

Associate degree or coursework substitution

Four-year degree substitutes for 2 years experience

Tools

EPIC

Job description

UF Health in Gainesville, FL seeks a Patient Accounts Specialist focused on efficient billing and collections for professional services. You will enter charges, apply CPT and diagnosis rules, verify insurance, obtain authorizations, and review patient accounts while counseling patients on financial options.

The role emphasizes accurate coding, timely communications with payers and patients, and collaboration with a multidisciplinary team to support practice goals and patient satisfaction.