Patient Financial Counselor – Admissions & Payments

Pavillon International; Mill Spring (NC); Sur place; USD 36 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical/dental/vision insurance

Company funded life insurance, long‑/短

401K retirement plan

Résumé du poste

Pavillon International in Mill Spring, NC is seeking a reliable Full-Time Patient Financial Services Coordinator to provide financial guidance to patients during admissions, explain costs and insurance coverage, and coordinate with internal teams for a smooth process.

The role requires an Associate Degree in Business or equivalent, 3–5 years accounting/bookkeeping experience, and on-site work Monday–Friday 8am–5pm with compassionate communication and detail orientation.

Qualifications

• Associate Degree in Business or equivalent relevant experience.
• 3–5 years of accounting or bookkeeping experience.
• Experience with healthcare insurance is preferred.

Responsabilités

• Provide financial counseling and assistance to patients and/or family members as needed.
• Explain program costs, payment options, and insurance coverage clearly and compassionate manner.
• Review and update the financial console and other documents for any approved financial aid, discounts, or other adjustments.
• Complete all Patient Financial Agreement documents, validating that they are approved.
• Ensure all patient payments are collected at the time of admission and deposited into Pavillon’s bank account in a timely manner.
• Obtain signatures on all required financial agreement forms.
• Work closely with the Utilization Review Coordinator and Insurance Specialist on all patient insurance issues.
• Collaborate with admissions and clinical teams to ensure accurate and timely financial communication.
• Maintain detailed, confidential financial records in accordance with company and regulatory standards.
• Support weekday Financial Services Coordinator coverage when needed.

Connaissances

Financial counseling

Attention to detail

Communication skills

Customer service

Formation

Associate Degree in Business or equivalent relevant experience

Description du poste

Pavillon International in Mill Spring, NC is seeking a reliable Full-Time Patient Financial Services Coordinator to provide financial guidance to patients during admissions, explain costs and insurance coverage, and coordinate with internal teams for a smooth process.

The role requires an Associate Degree in Business or equivalent, 3–5 years accounting/bookkeeping experience, and on-site work Monday–Friday 8am–5pm with compassionate communication and detail orientation.