Patient Financial Counselor

UF Health; Gainesville (FL); On-site; USD 42,000 - 55,000; Full time

Job summary

UF Health in Gainesville, FL seeks a Financial Counselor to provide essential patient financial counseling for inpatients and certain outpatient groups. You will confirm records, coordinate registration, screen finances, verify insurance, collect deposits and co-pays, and manage communications with internal and external departments to resolve financial issues.

The role requires strong communication, organization, and problem-solving skills, with preference for EPIC system experience and a

Qualifications

• Two years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections.
• Excellent communication, organization and problem-solving skills required.
• Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner.
• The ability to multi-task, prioritize responsibilities, problem solve and function in a team environment are necessary attributes.

Responsibilities

• Provide financial counseling to inpatients and their guarantors as well as selected outpatient groups for the impaired professionals and partial hospitalization patients.
• Establish and/or confirm a medical record identification number, patient registration, detailed financial screening and analysis; verify insurance or other third party coverage, collect deposits and co-pays; secure revolving credit applications, sponsorship referral and financial statements as required; obtain necessary signatures and support documents from patients and guarantors; coordinate financial issues with internal and external departments.

Skills

Communication

Organization

Problem solving

Multi-tasking

Teamwork

Financial counseling

Education

High school diploma or equivalent

Associate degree

Bachelor’s degree

Tools

EPIC

Job description

UF Health in Gainesville, FL seeks a Financial Counselor to provide essential patient financial counseling for inpatients and certain outpatient groups. You will confirm records, coordinate registration, screen finances, verify insurance, collect deposits and co-pays, and manage communications with internal and external departments to resolve financial issues.

The role requires strong communication, organization, and problem-solving skills, with preference for EPIC system experience and a