Patient Financial Counselor & Billing Support

UF Health; Gainesville (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

UF Health seeks to deliver patient-centered service by facilitating established financial processes that enable and expedite billing and collection of professional services. This includes entering charges, applying coding/billing rules, maximizing collections, verifying insurance, obtaining authorizations for services, reviewing patient account detail, and financial counseling of patients.

The role involves resolving front-end edits, rejections, and information requests to meet practice goals,

Qualifications

• Two years of business/financial/physician practice experience required.
• Knowledge of CPT and diagnosis coding preferred.
• Excellent communication, organization and problem-solving skills required.
• EPIC system knowledge preferred.

Skills

Communication

Organization

Problem solving

Teamwork

Interpersonal skills

Education

High school diploma

Tools

EPIC

Job description

Overview

To deliver excellent patient centered service by facilitating established financial processes that enable and expedite the billing and collection of professional services. This includes: entering charges; applying coding/billing rules; maximizing collections; verifying insurance; obtaining authorizations for services; reviewing patient account detail; and financial counseling of patients. Accountable for resolution of front-end edits, rejections, and information requests to achieve practice goals. This position interacts directly with internal and external customers of the practice. May be required to float to other UFHP practices or flex time, as needed, for staffing.
Qualifications

Minimum Education and Experience Requirements:

• High school graduate or equivalent.
• Two years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections required.
• Knowledge of CPT and diagnosis coding preferred.
• Four-year degree may substitute for two years of financial/physician office experience.
• EPIC system knowledge preferred.
• Associate degree or equivalent course work may substitute for the one year required experience.
• Excellent communication, organization and problem-solving skills required.
• Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner.
• The ability to multi-task, prioritize responsibilities, problem solve and function in a team environment are necessary attributes of the successful incumbent.

Motor Vehicle Operator Designation:

None provided

Licensure/Certification/Registration:

None