Patient Financial Concierge

Orthopedic One; Westerville (OH); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Orthopedic One is seeking a Financial Counselor, Pre-Collect and Price Estimate in Westerville, OH. The role focuses on pre-collection, good faith estimates, and collection activities to inform patients of their financial responsibility.

You will verify benefits, calculate patient responsibility, establish payment plans, and communicate with patients to ensure timely collections. A strong understanding of CPT/ICD-10 codes and EMR systems is required.

Qualifications

• Minimum of 2 years of previous medical billing/collections experience in a medical office or insurance payer setting.
• Experience in healthcare patient accounting or revenue cycle department, including knowledge of insurance deductibles, co-insurance, and price estimate processes is also required.
• Previous experience working in an electronic medical record system is essential.

Responsabilités

• Communicate with patients, face-to-face or by telephone, collecting on patient financial liability.
• Review and verify insurance benefits for all proposed or scheduled procedures.
• Review and verify insurance eligibility for scheduled patients.

Formation

High school diploma/GED

Post-secondary education preferred

Description du poste

Orthopedic One is seeking a Financial Counselor, Pre-Collect and Price Estimate in Westerville, OH. The role focuses on pre-collection, good faith estimates, and collection activities to inform patients of their financial responsibility.

You will verify benefits, calculate patient responsibility, establish payment plans, and communicate with patients to ensure timely collections. A strong understanding of CPT/ICD-10 codes and EMR systems is required.