Patient Financial Counselor: Estimates, Benefits & Payments

SequelOrtho; Omaha (NE); On-site; USD 42,000 - 54,000; Full time

Job summary

OrthoNebraska in Omaha, NE is seeking a Financial Counselor to assist patients with estimates, financial assistance, and upfront payment arrangements. You will collaborate with clinical teams to verify insurance coverage and prepare Good Faith Estimates.

The role requires 3+ years in healthcare financial counseling, strong time management, clear communication, and the ability to explain deductibles, coinsurance, and payment options.

Qualifications

• Must have strong time management skills.
• Ability to communicate clearly and provide detailed explanations.
• Experience reading payor contracts and understanding deductible, coinsurance, and copay concepts.

Responsibilities

• Provide upfront estimates and Good Faith Estimates per policy.
• Explain insurance coverage, benefits, and financial responsibilities to patients.
• Coordinate with external parties to verify insurance before services.
• Assist with payment arrangements and financial assistance applications.
• Document activity in patient accounts and follow HIPAA regulations.

Skills

Time management

Communication

Multi-tasking

Insurance terms

Payor contracts

Education

High School Diploma or GED

Job description

OrthoNebraska in Omaha, NE is seeking a Financial Counselor to assist patients with estimates, financial assistance, and upfront payment arrangements. You will collaborate with clinical teams to verify insurance coverage and prepare Good Faith Estimates.

The role requires 3+ years in healthcare financial counseling, strong time management, clear communication, and the ability to explain deductibles, coinsurance, and payment options.