Patient Financial Advocate (Fully Remote)

Partner Company; United States; Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Fully remote

Comprehensive healthcare

Wellness offerings

Job summary

Partner Company, a healthcare organization helping patients navigate medical costs, insurance benefits, and financial assistance, is seeking a remote Customer Financial Counselor.

You will counsel patients and families on payment responsibilities, advocate with insurers, and resolve billing and enrollment issues in a daytime remote role with comprehensive healthcare benefits.

Qualifications

• High school diploma or GED plus 3 years customer-facing experience, or equivalent associate/bachelor combination.
• Strong communication, empathy, problem-solving and computer navigation skills.
• Fully remote work with daytime schedule.

Responsibilities

• Counsel patients and families on payment responsibilities, insurance benefits, financial assistance, and payment arrangements.
• Advocate for patients by contacting insurers and resolving registration, billing, authorization, claims, and collections issues.

Skills

Communication

Empathy

Problem solving

Computer navigation

Remote work

Education

High school diploma or GED

Job description

• Counsel patients and families on payment responsibilities, insurance benefits, financial assistance, and payment arrangements.
• Advocate for patients by contacting insurers and resolving registration, billing, authorization, claims, and collections issues.

Requirements:

• High school diploma or GED plus 3 years customer-facing experience, or equivalent associate/bachelor combination.
• Strong communication, empathy, problem-solving, and computer navigation skills; independent remote work.
• Fully remote with a daytime schedule and comprehensive healthcare and wellness offerings.
• Professional development opportunities and a supportive, patient-centered environment.

Partner Company

A healthcare organization helping patients navigate medical costs, insurance benefits, and financial assistance. It operates as a large, patient-centered environment focused on caregiver well-being and professional development.