Patient Care Advocate (Fully Remote)

VXI; United States; Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Remote equipment provided

Job summary

VXI is seeking a patient support specialist to assist enrollees in our prescription payment program. You will partner with insurance providers, healthcare professionals, and pharmacies to streamline approvals and enrollment.

The role focuses on guiding patients through eligibility, cost-sharing, and coordination of prescription fulfillment, with a remote work setup and provided equipment.

Qualifications

• High school diploma or GED required.
• Experience in healthcare, insurance, or customer service required.
• Strong communication and problem-solving skills.
• Remote position with provided equipment.
• Quiet, private workspace and reliable internet required.

Responsibilities

• Serve as a key support contact for patients navigating our prescription payment program.
• Work closely with insurance providers, healthcare professionals, and pharmacies.
• Facilitate patient enrollment and verify eligibility.
• Manage medication coverage approvals and cost-sharing.
• Coordinate prescription fulfillment and refill processes.

Skills

Strong communication

Problem-solving

Customer service experience

Education

High school diploma or GED

Job description

• Serve as a key support contact for patients navigating our prescription payment program.
• Work closely with insurance providers, healthcare professionals, and pharmacies.

Responsibilities:

• Facilitate patient enrollment and verify eligibility.
• Manage medication coverage approvals and cost-sharing.
• Coordinate prescription fulfillment and refill processes.

Qualifications:

• High school diploma or GED required.
• Experience in healthcare, insurance, or customer service required.
• Strong communication and problem-solving skills.
• Remote position with provided equipment.
• Quiet, private workspace and reliable internet required.

VXI

We are a team dedicated to improving access to affordable prescription medications for patients. We partner with insurance companies, healthcare providers, and pharmacies to reduce the financial burden of medications, ensuring patients can access treatments without excessive costs.