Patient Financial Advocate – Eligibility (PT, M-F 8–12)

Savista; St. Augustine South (FL); On-site; GBP 21,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, vision

HSA and FSA

Paid time off

401(k) with company match

Job summary

Savista is seeking an Eligibility Specialist I to support patients in navigating financial assistance programs. You will meet with patients, assess eligibility for Medicaid, Medicare, disability, and hospital charity programs, and guide them through complex applications with empathy and clarity.

The role emphasizes patient advocacy, collaboration with hospital staff, and timely documentation while maintaining HIPAA compliance and quality standards.

Qualifications

• High school diploma or GED required.
• 1+ years of experience in a customer-facing role preferred (healthcare, financial counseling, social services, or similar).
• Basic knowledge of state and federal assistance programs such as Medicaid, Medicare, and Social Security Disability.

Responsibilities

• Meet with patients to assess eligibility for financial assistance programs.
• Engage patients via phone to support screenings and documentation.
• Guide patients through applications for Medicaid, Medicare, Disability, and charity programs.

Skills

Customer service

Communication skills

Empathy

Education

High school diploma or GED

Job description

Savista is seeking an Eligibility Specialist I to support patients in navigating financial assistance programs. You will meet with patients, assess eligibility for Medicaid, Medicare, disability, and hospital charity programs, and guide them through complex applications with empathy and clarity.

The role emphasizes patient advocacy, collaboration with hospital staff, and timely documentation while maintaining HIPAA compliance and quality standards.