Patient Financial Advocate

Trinity Health; United States; Presencial; USD 25 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

Retirement Savings with Employer Match

Tuition Reimbursement

Life and AD&D Insurance

Well-being Initiative

Career Growth Opportunities

Resumo da oferta

Saint Mary’s Hospital in Waterbury, CT, part of Trinity Health, is seeking a Financial Advocate to support patients with treatment costs, benefits, and payment options. The role serves as a liaison between Revenue Site Operations and Patient Financial Services to improve collections and reduce write-offs.

The ideal candidate has 2–3 years in patient access/accounting, basic billing knowledge, and is willing to obtain HFMA CRCR or NAHAM CHAA within 12 months. Epic experience is a plus.

Qualificações

• High school diploma or GED.
• 2–3 years experience in Patient Access or Patient Accounting for hospital registration and/or hospital reimbursement services.
• HFMA CRCR or NAHAM CHAA certification required within one year of hire.
• Understanding of basic billing and coding.

Responsabilidades

• Counsel patient on cost of treatment, insurance benefits, resources for payment and financial assistance
• Secure and document payment arrangements
• Assist patients in financing, payment plans, financial assistance and all financial options through the organization
• Audit bills for accuracy & edits for front-end inaccuracies to increase collections and decrease write-offs
• Work closely with RSO and division leadership to improve collections

Conhecimentos

Financial counseling

Patient communication

Billing accuracy

Formação académica

High school diploma or GED

HFMA CRCR or NAHAM CHAA certification within 1 year

Ferramentas

Epic experience

Descrição da oferta de emprego

Saint Mary’s Hospital in Waterbury, CT, part of Trinity Health, is seeking a Financial Advocate to support patients with treatment costs, benefits, and payment options. The role serves as a liaison between Revenue Site Operations and Patient Financial Services to improve collections and reduce write-offs.

The ideal candidate has 2–3 years in patient access/accounting, basic billing knowledge, and is willing to obtain HFMA CRCR or NAHAM CHAA within 12 months. Epic experience is a plus.