Patient Financial Advocate

City of Hope; Spokane Valley (WA); On-site; USD 31,000 - 43,000; Full time

Job summary

Cancer Care Northwest is seeking a front office insurance specialist in Spokane Valley to verify insurance, demographics, and eligibility, and obtain pre-authorization for procedures. You will counsel patients on benefits and co-pays, collect payments, and assist with financial assistance as needed.

The role requires a high school diploma and at least three years in a medical office handling insurance procedures and patient interactions.

Qualifications

• Three years of medical business office experience with insurance procedures and patient interaction.
• High School Diploma or GED.
• Ability to work in a healthcare environment.

Responsibilities

• Verify insurance, demographics, and eligibility information in the system accurately.
• Perform insurance verification and obtain initial and subsequent pre-authorization for services.
• Provide financial counseling to patients, discuss obligations, and establish payment arrangements.
• Assist patients in obtaining financial assistance and related documentation.

Skills

Medical office experience

Insurance procedures understanding

Patient interaction

Education

High School Diploma

Job description

Cancer Care Northwest is seeking a front office insurance specialist in Spokane Valley to verify insurance, demographics, and eligibility, and obtain pre-authorization for procedures. You will counsel patients on benefits and co-pays, collect payments, and assist with financial assistance as needed.

The role requires a high school diploma and at least three years in a medical office handling insurance procedures and patient interactions.