Patient Financial Advocate: Insurance & Billing Support

US Oncology Inc.; Spokane Valley (WA); Sur place; USD 31 000 - 43 000; Plein temps

Résumé du poste

Cancer Care Northwest in Spokane Valley is seeking an Insurance Verification Specialist responsible for verifying insurance, determining patient eligibility, and obtaining pre-authorizations for services. You will counsel patients on benefits and co-pays, collect payments at visits, and support billing with accurate demographics and documentation; collaboration with the Billing Office is required.

This full-time front-office role emphasizes confidentiality and compliance with organizational

Qualifications

• High School Diploma or a General Education Degree.
• three (3) years of medical business office experience with insurance procedures and patient interaction.

Responsabilités

• Ensures insurance, demographic, and eligibility information is obtained and entered into the system accurately.
• Performs insurance verification on all third-party payers and obtains pre-authorization for services.
• Re-verifies benefits and obtains authorization/referral after treatment plan discussion.
• Uses the Summary of Patient Reimbursement and Liability form and obtains required approvals.
• Performs financial counseling on all patients prior to treatment, including financial obligations and payment arrangements.
• Documents financial counseling and forwards to Billing Office.
• Assists patients in obtaining financial assistance and outside services as needed.
• Collects co-pays, deductibles and other out-of-pocket amounts at time of visit.
• Maintains manuals, logs and required documentation; protects patient confidentiality.
• Supports front office policies and covers other front office duties as needed.

Connaissances

Insurance verification

Pre-authorization processing

Financial counseling

Customer service

Data entry

Formation

High School Diploma

Description du poste

Cancer Care Northwest in Spokane Valley is seeking an Insurance Verification Specialist responsible for verifying insurance, determining patient eligibility, and obtaining pre-authorizations for services. You will counsel patients on benefits and co-pays, collect payments at visits, and support billing with accurate demographics and documentation; collaboration with the Billing Office is required.

This full-time front-office role emphasizes confidentiality and compliance with organizational