Patient Financial Navigator

US Oncology Inc.; Spokane Valley (WA); On-site; USD 30,000 - 43,000; Full time

Job summary

Cancer Care Northwest in Spokane Valley, WA is seeking an Insurance Verification Specialist to verify insurance, assess patient financial requirements, and counsel patients on benefits and co-payments. The role includes obtaining pre-authorization and maintaining accurate patient demographics within the front-office workflow.

The position emphasizes patient confidentiality, compliance with the clinic's policies, and coordination with the Billing Office.

Qualifications

• High School Diploma or GED.
• Three years of medical business office experience with insurance procedures and patient interaction.

Responsibilities

• Verify insurance, demographic, and eligibility information in the system accurately.
• Perform insurance verification and obtain initial and subsequent pre-authorizations.
• Re-verify benefits and obtain authorization/referral after treatment plan is discussed.
• Counsel patients on financial obligations and payment arrangements.
• Collect co-pays and other amounts at the time of visit.

Skills

Insurance procedures experience

Patient interaction

Education

High School Diploma or GED

Job description

Cancer Care Northwest in Spokane Valley, WA is seeking an Insurance Verification Specialist to verify insurance, assess patient financial requirements, and counsel patients on benefits and co-payments. The role includes obtaining pre-authorization and maintaining accurate patient demographics within the front-office workflow.

The position emphasizes patient confidentiality, compliance with the clinic's policies, and coordination with the Billing Office.