Patient Financial Advocacy & Access Navigator

Astera Cancer Care; Shreveport (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Mary Bird Perkins Cancer Center in Louisiana seeks a Patient Financial Assistance Program Advocate to help patients access financial support and reduce barriers to care. You will liaise with patients, providers, and external programs to ensure timely, accurate assistance and compliance with standards.

Responsibilities include educating patients on options, screening eligibility, coordinating case management, and maintaining quality and productivity in financial assistance activities.

Qualifications

• 1–3 years in healthcare financial services, patient access, billing, or related field.
• Knowledge of insurance types (commercial, Medicare, Medicaid) and revenue cycle processes.
• Working knowledge of ICD-10 and CPT coding, as well as professional and outpatient billing processes.
• Experience with oncology or healthcare systems such as Candid, AssistPoint, OncoEMR, and MOSAIQ preferred; training provided.

Responsibilities

• Educate and advocate for patients to navigate financial assistance options and reduce barriers to care.
• Assess patient eligibility and support accurate, timely completion of financial assistance applications.
• Coordinate case management and follow-up to ensure timely access to financial support.
• Ensure compliance with quality and productivity standards in financial assistance activities.

Skills

Healthcare financial services

Patient access

Billing processes

ICD-10/CPT coding

Tools

Candid

AssistPoint

OncoEMR

MOSAIQ

Job description

Mary Bird Perkins Cancer Center in Louisiana seeks a Patient Financial Assistance Program Advocate to help patients access financial support and reduce barriers to care. You will liaise with patients, providers, and external programs to ensure timely, accurate assistance and compliance with standards.

Responsibilities include educating patients on options, screening eligibility, coordinating case management, and maintaining quality and productivity in financial assistance activities.