Patient Access Representative

OOCORP OneOncology LLC; Minden (LA); In loco; USD 36.000 - 54.000; Tempo pieno

Descrizione del lavoro

Mary Bird Perkins Cancer Center is seeking a motivated Registration and Scheduling Clerk to register patients, schedule visits and coordinate authorizations. You will handle pre-registration, verify demographics and insurance, and collect payments at point of service.

The role also involves guiding patients to financial assistance programs and collaborating with clinical staff to ensure smooth patient flow and accurate authorizations.

Competenze

• High School Diploma or GED.
• Minimum of 3 years’ experience in medical office.
• Knowledge of insurance benefits, authorization process and contracting.
• Must be able to work independently, possess strong organizational and communication skills and to adhere to established goals and deadlines.
• ICD-9/10 and CPT coding a plus.
• Medicare, Medicaid and private-payer practices and regulations.

Mansioni

• Reception of patients, collecting co-pay and deductibles due at time of service and verify authorization.
• Scheduling appointments including follow-ups, diagnostics, treatments, and patient access; coordinating with outside physicians; ensure authorization before services.
• Pre-Registration and registration of patients; verify demographics and insurance; collect payment at time of service; communicate with clinical staff to ensure authorizations aren’t missed.
• Act as patient financial counselor and advise on available programs; direct patients to appropriate party for assistance.
• Other duties as assigned by manager.

Conoscenze

Organizational skills

Communication skills

Independent work

Insurance knowledge

Formazione

High school diploma or GED

Strumenti

ICD-9/10 coding

CPT coding

Descrizione del lavoro

Mary Bird Perkins Cancer Center is Louisiana’s leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer. Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines. Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care.

Why Join Us?

We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description

SCOPE: Responsible for registration and registration of patients, as well as scheduling, collections & authorizations.

Functions

• Reception of patients to include arriving patient, collecting co-pay and deductibles due at time of service and verify authorization is obtained if applicable. Managing incoming calls to the centers.
• Scheduling. Schedules appointments, including follow-ups, diagnostics, treatments, and patient access. Coordinates scheduling patients to outside physicians and from outside physicians, ensuring that a valid authorization is obtained before scheduled services.
• Pre-Registration and registration of patients. Verification of demographics and insurance for patients; collecting payment at time of service including completion of forms to maintain compliance. Responsible for communicating with clinical staff to ensure no authorizations are missed.
• Working as a patient financial counselor as needed by advising patients of programs that we offer and directing the patient to the appropriate party such as the financial navigator for assistance.
• Other duties as assigned by manager.

Qualifications

High School Diploma or GED. Minimum of 3 years’ experience in medical office required. Knowledge of insurance benefits, authorization process and contracting also required. Must be able to work independently, possess strong organizational and communication skills and to adhere to established goals and deadlines. ICD-9/10 and CPT coding a plus. Medicare, Medicaid and private-payer practices and regulations.

For more than 50 years, the staff at Mary Bird Perkins Cancer Center has provided the highest quality care to our patients. We strive to hire the best qualified applicants to join our growing team.