Oncology Financial Advocate: Patient Access & Support

Mary Bird Perkins Cancer Center; Shreveport (LA); On-site; USD 36,000 - 52,000; Full time

Job summary

Mary Bird Perkins Cancer Center in Louisiana is seeking a Patient Financial Assistance Program Advocate to help patients navigate financial aid options and reduce barriers to care. You’ll serve as a liaison among patients, providers, and external programs to ensure timely access to support.

The role emphasizes education, eligibility screening, case management, and maintaining compliance, quality, and satisfaction while supporting the mission to improve survivorship and lessen the burden of

Qualifications

• Minimum 1–3 years of experience in healthcare financial services or patient access.
• Knowledge of insurance types (commercial, Medicare, Medicaid) and revenue cycle.
• Familiarity with ICD-10 and CPT coding; billing processes.
• Oncology healthcare systems experience (Candid, AssistPoint, OncoEMR, MOSAIQ) preferred; training provided.

Responsibilities

• Educate and advocate for patients to access available financial assistance.
• Screen eligibility and support timely completion of applications.
• Coordinate case management and follow-up with patients and programs.
• Ensure compliance and quality standards in financial assistance activities.

Skills

Patient Education

Communication

Healthcare Billing

Tools

Candid

AssistPoint

OncoEMR

MOSAIQ

Job description

Mary Bird Perkins Cancer Center in Louisiana is seeking a Patient Financial Assistance Program Advocate to help patients navigate financial aid options and reduce barriers to care. You’ll serve as a liaison among patients, providers, and external programs to ensure timely access to support.

The role emphasizes education, eligibility screening, case management, and maintaining compliance, quality, and satisfaction while supporting the mission to improve survivorship and lessen the burden of