Patient Finance Advocate

Vitruvian Health; Cleveland (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Vitruvian Health in Cleveland, TN seeks a Billing Specialist to explain financial responsibilities, guide payment options, and liaise with patients and families.

You will counsel on insurance benefits, advocate with carriers, and assist with pre-payments while addressing registration and billing policy issues.

Requires 2–4 years in healthcare or customer service; strong communication, accuracy, and teamwork are essential.

Qualifications

• High school diploma required; college courses preferred.
• 2–4 years of experience in healthcare, hospital, medical office, or customer service.
• Strong communication skills, and ability to work independently with minimal supervision.
• Proficiency in medical A/R software; MS Word, Excel, and PowerPoint.

Responsibilities

• Explain financial responsibilities for services, payments, and collections to patients.
• Act as liaison between patients, families, and the organization.
• Counsel patients on insurance benefits and alternative payment options.
• Advocate for patients with insurance carriers and assist with pre-payments.
• Identify and resolve issues related to registration, billing, and policies.

Skills

Communication skills

Time management

Problem solving

Attention to detail

A/R software knowledge

Microsoft Word

Microsoft Excel

PowerPoint

Education

High school diploma

College coursework preferred

Job description

Vitruvian Health in Cleveland, TN seeks a Billing Specialist to explain financial responsibilities, guide payment options, and liaise with patients and families.

You will counsel on insurance benefits, advocate with carriers, and assist with pre-payments while addressing registration and billing policy issues.

Requires 2–4 years in healthcare or customer service; strong communication, accuracy, and teamwork are essential.