Patient Financial Counselor

Bradley Medical Center, LLC; United States; On-site; USD 40,000 - 65,000; Full time

Job summary

Vitruvian Health in the United States is seeking a skilled billing counselor to explain financial responsibilities for services and payment options to patients. The role acts as a liaison between patients, families, and the healthcare organization, and guides patients on insurance benefits and alternative funding sources.

Responsibilities include assisting with pre-payments and resolving billing issues, ensuring compliance with policies and regulations.

Qualifications

• High school diploma required; college courses preferred.
• 2–4 years of hospital, medical office, or customer service experience.
• Strong communication and problem-solving abilities; detail oriented.

Responsibilities

• Explain financial responsibilities for services and payment options to patients.
• Act as liaison between patients, families and the healthcare organization.
• Counsel patients on insurance benefits and alternative funding sources.
• Assist with pre-payment collection and resolve billing issues.

Skills

Communication skills

Problem solving

Attention to detail

Time management

Education

High school diploma

Tools

Medical A/R software

Word

Excel

PowerPoint

Job description

Vitruvian Health in the United States is seeking a skilled billing counselor to explain financial responsibilities for services and payment options to patients. The role acts as a liaison between patients, families, and the healthcare organization, and guides patients on insurance benefits and alternative funding sources.

Responsibilities include assisting with pre-payments and resolving billing issues, ensuring compliance with policies and regulations.