Patient-Facing Front Desk Scheduler & Support

Agence PROvidence; Medford (OR); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Life insurance

Disability insurance

Paid time off

Parental leave

Well-being resources

Job summary

Providence Medford Medical Center is seeking a clerical assistant to support the front desk and scheduling. This patient-facing role helps coordinate appointments and deliver courteous service in a busy clinic.

Ideal candidates will have at least 1 year of customer service experience, familiarity with MS Office and medical scheduling systems, and a willingness to learn EPIC. We offer comprehensive benefits and a supportive team, in a culture of care and inclusion.

Qualifications

• 1 year of experience in a customer service-oriented environment.
• Experience in medical environment OR Rehab field OR working with medical terminology.
• Experience with MS Office Suite or other Windows-based software programs.
• Experience with computerized patient scheduling programs.
• Experience with EPIC.

Responsibilities

• Provide scheduling and front desk support for the clinic.
• Assist clinicians and patients with administrative tasks and inquiries.
• Support a patient-focused, respectful clinic environment.

Skills

Customer service

Education

HS Diploma or GED

AHA HeartSaver/BLS certification

Tools

MS Office Suite

Computerized scheduling

EPIC

Job description

Providence Medford Medical Center is seeking a clerical assistant to support the front desk and scheduling. This patient-facing role helps coordinate appointments and deliver courteous service in a busy clinic.

Ideal candidates will have at least 1 year of customer service experience, familiarity with MS Office and medical scheduling systems, and a willingness to learn EPIC. We offer comprehensive benefits and a supportive team, in a culture of care and inclusion.