Patient Access & Scheduling Specialist

Providence; Seattle (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Providence PacMed Clinics is seeking a front office receptionist to support primary care and specialty departments. You will manage patient referrals, registrations, scheduling, scanning, and customer service, answer calls, greet visitors, and handle basic clerical tasks.

Responsibilities include coordinating same-day appointments across disciplines, arranging interpreter services, and supporting back-office operations such as supplies and co-pay collection to ensure smooth patient flow.

Qualifications

• 1 year of experience in a Medical/healthcare setting.
• 2 years of experience in a Customer Service role.
• 6 months of Recent receptionist or front desk experience.

Responsibilities

• Manage patient referrals and registrations.
• Schedule and coordinate patient appointments across multiple disciplines.
• Provide scanning and clerical services; greet visitors and answer phones.
• Handle co-pay collections and back-office support; order and maintain office supplies.

Skills

Customer service

Front desk

Phone etiquette

Scheduling

Office administration

Interpreter coordination

Job description

Providence PacMed Clinics is seeking a front office receptionist to support primary care and specialty departments. You will manage patient referrals, registrations, scheduling, scanning, and customer service, answer calls, greet visitors, and handle basic clerical tasks.

Responsibilities include coordinating same-day appointments across disciplines, arranging interpreter services, and supporting back-office operations such as supplies and co-pay collection to ensure smooth patient flow.