Patient Care Coordinator - Cardiology

Providence; Seattle (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Providence PacMed Clinics is seeking a front office receptionist to support primary care and specialty departments. You will manage patient referrals, registrations, scheduling, scanning, and customer service, answer calls, greet visitors, and handle basic clerical tasks.

Responsibilities include coordinating same-day appointments across disciplines, arranging interpreter services, and supporting back-office operations such as supplies and co-pay collection to ensure smooth patient flow.

Qualifications

• 1 year of experience in a Medical/healthcare setting.
• 2 years of experience in a Customer Service role.
• 6 months of Recent receptionist or front desk experience.

Responsibilities

• Manage patient referrals and registrations.
• Schedule and coordinate patient appointments across multiple disciplines.
• Provide scanning and clerical services; greet visitors and answer phones.
• Handle co-pay collections and back-office support; order and maintain office supplies.

Skills

Customer service

Front desk

Phone etiquette

Scheduling

Office administration

Interpreter coordination

Job description

This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service. Answers the phone, greet visitors, and a variety of clerical services. Orders/maintains office supplies, back-up support services, and collect co-payments. Schedules appointments including the coordination of multiple same-day patient appointments with different disciplines. Arranges for interpreter services, when needed.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year of experience in a Medical/healthcare setting; or
• 2 years of experience in a Customer Service role.
• 6 months of Recent receptionist or front desk experience.

Preferred Qualifications:

• 3 months of Related experience (recurring appointments).
• Experience with medical terminology and basic medical record processes.

Why Join Providence?

Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.