Medical Front Desk Assistant: Patient-Focused Scheduling

Providence Health Plan Group; Medford, Northern (OR, KY); Hybrid; USD 28,000 - 37,000; Full time

Job summary

Providence Medford Medical Center in Medford, OR is seeking a clerical assistant to provide scheduling and front desk support in a patient-facing role. You will help coordinate appointments and assist staff to ensure smooth daily operations.

The ideal candidate has at least 1 year in a customer-service environment, a high school diploma or GED, and familiarity with MS Office and EPIC. Some locations may require BLS/HeartSaver certification.

Qualifications

• 1 year of experience in a customer service-oriented environment.
• HS diploma or GED; healthcare familiarity preferred.
• AHA HeartSaver or BLS certification may be required at some Rehab locations.
• Experience with medical terminology or medical environment preferred.
• Experience with MS Office Suite and Windows-based software.
• Experience with computerized patient scheduling programs and EPIC.

Responsibilities

• Provide scheduling and front desk support in a patient-facing role.
• Assist clinic staff and coordinate with care teams to support operations.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

MS Office Suite

EPIC

Job description

Providence Medford Medical Center in Medford, OR is seeking a clerical assistant to provide scheduling and front desk support in a patient-facing role. You will help coordinate appointments and assist staff to ensure smooth daily operations.

The ideal candidate has at least 1 year in a customer-service environment, a high school diploma or GED, and familiarity with MS Office and EPIC. Some locations may require BLS/HeartSaver certification.