Patient Experience & Treatment Coordinator – Oral Surgery

Tyler Oral Facial Surgery; Lindale (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k Plan with Company Match

Health Savings Account (HSA)

Medical, Dental, Vision Coverage

Paid Time Off

Job summary

Paradigm Oral Health seeks a dedicated Treatment Coordinator for an in-office role in Lindale, TX. You will bridge clinical care with patient experience, guiding patients through treatment plans, financial options, and scheduling with care and professionalism.

We value a friendly, detail-oriented approach and prior oral surgery exposure as a plus. This full-time position offers strong growth within a high-performing team in a private practice setting.

Qualifications

• Experience in customer service, preferably in a medical or dental setting.
• Familiarity with dental terminology is a plus.
• Excellent communication and organizational abilities.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.

Skills

Customer service

Dental terminology

Communication

Organizational skills

Attention to detail

Team collaboration

Education

High school diploma

Job description

Paradigm Oral Health seeks a dedicated Treatment Coordinator for an in-office role in Lindale, TX. You will bridge clinical care with patient experience, guiding patients through treatment plans, financial options, and scheduling with care and professionalism.

We value a friendly, detail-oriented approach and prior oral surgery exposure as a plus. This full-time position offers strong growth within a high-performing team in a private practice setting.