Treatment Coordinator

Socket.dev; Lindale (TX); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Paid time off

401k match

Health savings account

Medical dental vision

Life insurance

Disability

Employee assistance program

CPR/BLS certification

Career advancement

Discount marketplace

Job summary

Paradigm Oral Health in Lindale, TX is seeking a Treatment Coordinator to join our team. This in-office role supports patients through treatment planning, financial options, and scheduling coordination with clinicians.

You will guide patients, collect payments, and ensure professional interactions while maintaining HIPAA compliance. Prior dental experience is a plus, and a friendly, organized, detail-oriented approach is essential for success.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Update and maintain patient insurance information.
• Maintain doctor schedule to ensure efficient use of time.
• Partner with clinical team to ensure excellent patient experience.
• Adhere to deadlines and prioritize work against the patient schedule.
• Collect payments from patients professionally.
• Understand doctor treatment recommendations and develop treatment plans.
• Explain treatment options and costs to patients.
• Maintain confidentiality per HIPAA.
• Perform other related duties as assigned.

Skills

Dental terminology

Friendly & professional

Typing & filing

Organization

Attention to detail

Leadership & problem solving

Communication

Cross-functional teamwork

Education

Highschool diploma or equivalent

Job description

Tyler Oral Facial Surgery
Tyler Oral Facial Surgery - Oral Surgeons in Tyler and Longview, TX

Treatment Coordinator

Full Time | Lindale: 104 Water Oaks Blvd, Suite 100, Lindale, TX 75771 | This is an in-office position.

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors.We are growing and seeking a confident, compassionate, and detail-oriented Treatment Coordinator to play a key role in connecting our clinical expertise with an outstanding patient experience. In this position, you’ll serve as a trusted resource for patients—helping them understand their treatment plans, guiding them through financial options, and ensuring every interaction is handled with professionalism and care. If you enjoy building relationships, thrive in a fast-paced environment and want to be part of a high-performing team, we would love for you to join us as wecontinue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

Role and Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Education and Experience

• Highschool diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Skills and Abilities

• Understanding of dental terminology.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.
• Attention to detail.
• Leadership and problem-solving skills.
• Effective communication skills.
• Ability to work cross functionally with other team members.

What We Offer

• Competitive Pay, Bonus potential, and Annual Merit Reviews
• Paid Time Off
• 401k Plan w/Company Match
• Health Savings Account (HSA) with HDHP health plans
• Medical (including Virtual Care), Dental and Vision Coverage
• Basic and Supplemental Life Insurance
• Short & Long-Term Disability
• Employee Assistance Program
• BLS/CPR Certification
• Career Path Advancement to Clinical or Management positions
• National Discount and Rewards Marketplace

Paradigm Oral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status

E-Verify Participation Notice:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the appropriate federal agency before taking any action against you, including terminating your employment.

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