Oral Surgery Treatment Coordinator: Patient Experience Lead

Socket.dev; Lindale (TX); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Paid time off

401k match

Health savings account

Medical dental vision

Life insurance

Disability

Employee assistance program

CPR/BLS certification

Career advancement

Discount marketplace

Job summary

Paradigm Oral Health in Lindale, TX is seeking a Treatment Coordinator to join our team. This in-office role supports patients through treatment planning, financial options, and scheduling coordination with clinicians.

You will guide patients, collect payments, and ensure professional interactions while maintaining HIPAA compliance. Prior dental experience is a plus, and a friendly, organized, detail-oriented approach is essential for success.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Update and maintain patient insurance information.
• Maintain doctor schedule to ensure efficient use of time.
• Partner with clinical team to ensure excellent patient experience.
• Adhere to deadlines and prioritize work against the patient schedule.
• Collect payments from patients professionally.
• Understand doctor treatment recommendations and develop treatment plans.
• Explain treatment options and costs to patients.
• Maintain confidentiality per HIPAA.
• Perform other related duties as assigned.

Skills

Dental terminology

Friendly & professional

Typing & filing

Organization

Attention to detail

Leadership & problem solving

Communication

Cross-functional teamwork

Education

Highschool diploma or equivalent

Job description

Paradigm Oral Health in Lindale, TX is seeking a Treatment Coordinator to join our team. This in-office role supports patients through treatment planning, financial options, and scheduling coordination with clinicians.

You will guide patients, collect payments, and ensure professional interactions while maintaining HIPAA compliance. Prior dental experience is a plus, and a friendly, organized, detail-oriented approach is essential for success.