Oral Surgery Treatment & Scheduling Coordinator

Center for Oral and Maxillofacial Surgery & Dental Implants; Madison (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Plan with Company Match

Health Savings Account

Medical/Dental/Vision Coverage

Life Insurance

Short & Long-Term Disability

Employee Assistance Program

BLS/CPR Certification

Career Path Advancement

Discount Marketplace

Job summary

Paradigm Oral Health in Madison, WI is seeking a Treatment Coordinator for our in-office practice. You will connect clinical expertise with an outstanding patient experience, explaining treatment plans and financial options while maintaining professional interactions with patients.

Role requires at least 1 year of customer service and a high school diploma. Medical or dental experience is preferred. No remote work; in-office position with benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Friendly & professional demeanor

Organizational skills

Typing & filing

Cross-functional collaboration

Communication skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

Paradigm Oral Health in Madison, WI is seeking a Treatment Coordinator for our in-office practice. You will connect clinical expertise with an outstanding patient experience, explaining treatment plans and financial options while maintaining professional interactions with patients.

Role requires at least 1 year of customer service and a high school diploma. Medical or dental experience is preferred. No remote work; in-office position with benefits and growth opportunities.