Patient Care & Front Desk Coordinator

Go Dental; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Go Dental in El Paso, TX seeks an organized dental front desk administrator to manage day-to-day business office activities. You will greet patients, verify information, collect payments, and coordinate with the Office Manager to keep the schedule on track.

Responsibilities include reviewing daily schedules, handling recalls, processing insurance claims, and presenting financial treatment plans to patients. Strong HIPAA compliance and professional phone manners are required.

Qualifications

• Experience in dental front office administration and reception.
• Ability to verify and update patient information per protocol.
• Familiarity with HIPAA privacy and security regulations.

Responsibilities

• Greet and welcome patients and visitors to the practice.
• Check in patients according to office protocol, verifying and updating patient information.
• Manage recall and inactive patient system.
• Review the daily schedule for accuracy.
• Answer and respond to telephone calls with professionalism.
• Review supplies for reception and provide order to Office Manager.
• Collect payment from patients at the time of treatment.
• Prepare financial treatment plans and present plan options to patient.
• Schedule patients for efficient use of doctor and staff time.
• Enter patient financial activity in computer.

Skills

HIPAA compliance

Patient scheduling

Customer service

Tools

CHART system

Job description

Go Dental in El Paso, TX seeks an organized dental front desk administrator to manage day-to-day business office activities. You will greet patients, verify information, collect payments, and coordinate with the Office Manager to keep the schedule on track.

Responsibilities include reviewing daily schedules, handling recalls, processing insurance claims, and presenting financial treatment plans to patients. Strong HIPAA compliance and professional phone manners are required.