Patient Experience Technician - Optometry Front Desk

Now Optics; Asheboro (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Flexible work environment

Professional development opportunities

Job summary

Now Optics is seeking a Doctor Technician to join our team in Asheboro, NC. In this role, you will provide exceptional customer service, ensuring a positive and memorable experience for all patients. Your responsibilities include greeting patients, addressing inquiries, and collaborating with team members to achieve clinical goals.

You’ll be part of a dynamic workforce that values innovation, offering flexible hours and competitive benefits including medical coverage and paid time off.

Qualifications

• Associate’s degree or advanced certification beyond a high school diploma.
• 2+ years of experience in customer service.
• Ability to communicate effectively with diverse groups.

Responsibilities

• Deliver outstanding patient experiences.
• Greet patients and identify their needs.
• Schedule and confirm appointments.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Flexibility

Education

Associate's degree or advanced certification

Job description

Now Optics is seeking a Doctor Technician to join our team in Asheboro, NC. In this role, you will provide exceptional customer service, ensuring a positive and memorable experience for all patients. Your responsibilities include greeting patients, addressing inquiries, and collaborating with team members to achieve clinical goals.

You’ll be part of a dynamic workforce that values innovation, offering flexible hours and competitive benefits including medical coverage and paid time off.