Patient Experience & Support Services Technician

Spectrum Health; Royal Oak (MI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health benefits

On‑demand pay

Discounts directory

Retirement options

Job summary

Corewell Health is seeking a Support Services Technician to assist patients and care teams across Environmental Services, Nutrition Services, Patient Transport, Reception, and Supply Chain on a single unit per shift. You’ll support about 12–15 patients daily by ordering and delivering meals, cleaning rooms, and providing one-way transport to discharge lounges.

Strong communication, adaptability, and teamwork are essential as you help create a seamless, positive patient experience.

Qualifications

• Required: High School Diploma or equivalent, 6 months of relevant experience, Included job profile tasks and/or other related experience.

Responsibilities

• Assist patients and care teams on unit.
• Deliver meals and complete daily room cleaning.
• Provide one-way transport to discharge lounge or lobby.
• Respond to non-clinical requests through concierge technology.

Skills

Customer service

Teamwork

Communication

Adaptability

Education

High School Diploma or equivalent

Job description

Corewell Health is seeking a Support Services Technician to assist patients and care teams across Environmental Services, Nutrition Services, Patient Transport, Reception, and Supply Chain on a single unit per shift. You’ll support about 12–15 patients daily by ordering and delivering meals, cleaning rooms, and providing one-way transport to discharge lounges.

Strong communication, adaptability, and teamwork are essential as you help create a seamless, positive patient experience.