Patient Experience & Facilities Technician

3M HEALTHCARE; Zeeland (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Corewell Health's Zeeland Hospital seeks a Support Services Technician to join the Hospitality Services team. You will support Environmental Services, Nutrition Services and Reception, delivering a safe, clean, and welcoming environment for patients, staff and visitors, with a focus on teamwork and flexible coverage.

You're part of a patient-care team, communicating effectively, navigating the hospital, and handling ad hoc projects to sustain service continuity and a positive patient experience.

Qualifications

• Required high school diploma or equivalent.
• Preferred 1 year of related experience in customer service.

Responsibilities

• Communicates effectively with hospital staff, visitors, and patients to ensure high-quality service.
• Contributes to a safe, clean, and welcoming environment for patients and visitors.
• Greets and assists visitors, staff, and patients in navigating the hospital.
• Completes special projects as assigned with clear direction.
• Supports multiple departments including Environmental Services, Nutrition Services, and Reception.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Job description

Corewell Health's Zeeland Hospital seeks a Support Services Technician to join the Hospitality Services team. You will support Environmental Services, Nutrition Services and Reception, delivering a safe, clean, and welcoming environment for patients, staff and visitors, with a focus on teamwork and flexible coverage.

You're part of a patient-care team, communicating effectively, navigating the hospital, and handling ad hoc projects to sustain service continuity and a positive patient experience.