Hospitality Technician

Corewell Health; Royal Oak (MI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program

Discounts for various services

Job summary

A national health organization seeks a Support Services Technician to enhance patient experiences in Royal Oak, MI. You will assist nurses and staff by delivering meals, cleaning rooms, and facilitating patient transport. Ideal candidates showcase strong communication and teamwork while having completed high school. The role is part-time with shifts from 7 AM to 3 PM, including every other weekend, and features a comprehensive benefits package aimed at promoting work-life balance.

Qualifications

• 1 year of relevant experience in customer service or related experience.
• Preferred certifications in Basic Life Support (BLS) and Food Handling.

Responsibilities

• Assist with ordering and delivering meals to patients.
• Complete daily room cleaning tasks for patient areas.
• Provide transport to the discharge lounge or lobby.

Skills

Customer service experience

Strong communication skills

Teamwork

Adaptability

Education

High School Diploma or Equivalent

Tools

Concierge technology

Job description

Job Summary

As a Support Services Technician with Corewell Health, you will make a meaningful impact by assisting patients and care teams across areas such as Environmental Services, Nutrition Services, Patient Transport, Reception, and Supply Chain. You will remain on one unit per shift, supporting about 12–15 patients each day by ordering and delivering meals, completing daily room cleaning, providing one‑way transport to the discharge lounge or lobby, and responding to non‑clinical requests through concierge technology. Strong communication, adaptability, and teamwork are essential as you help create a seamless and positive patient experience.

Essential Functions

• Refer to the job description of the role being performed, including using the associated technology.
• Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for our patients/residents. This position is part of the patient care team and will create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment.
• Greets, communicates with and assists visitors, staff and/or patients in navigating through the hospital to reach their destination.
• Completes special projects as assigned, with specific direction.

Qualifications

Required

• High School Diploma or Equivalent
• 1 year of relevant experience Customer service and/or other related experience

Preferred

• CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days.
• CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days.
• CRT-Accredited Food Handler - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days required And
• CRT-Accredited Food Allergy Certificate - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days required And
• CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days required Or

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top‑notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On‑demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

20

Hours of Work

7:00 a.m. to 3:00 p.m.

Days Worked

Variable

Weekend Frequency

Every other weekend

Equal Employment Opportunity Statement

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug–free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.