Hospitality Technician

Spectrum Health; Royal Oak (MI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health benefits

On‑demand pay

Discounts directory

Retirement options

Job summary

Corewell Health is seeking a Support Services Technician to assist patients and care teams across Environmental Services, Nutrition Services, Patient Transport, Reception, and Supply Chain on a single unit per shift. You’ll support about 12–15 patients daily by ordering and delivering meals, cleaning rooms, and providing one-way transport to discharge lounges.

Strong communication, adaptability, and teamwork are essential as you help create a seamless, positive patient experience.

Qualifications

• Required: High School Diploma or equivalent, 6 months of relevant experience, Included job profile tasks and/or other related experience.

Responsibilities

• Assist patients and care teams on unit.
• Deliver meals and complete daily room cleaning.
• Provide one-way transport to discharge lounge or lobby.
• Respond to non-clinical requests through concierge technology.

Skills

Customer service

Teamwork

Communication

Adaptability

Education

High School Diploma or equivalent

Job description

Job Summary

As a Support Services Technician with Corewell Health, you will make a meaningful impact by assisting patients and care teams across areas such as Environmental Services, Nutrition Services, Patient Transport, Reception, and Supply Chain. You will remain on one unit per shift, supporting about 12–15 patients each day by ordering and delivering meals, completing daily room cleaning, providing one‑way transport to the discharge lounge or lobby, and responding to non‑clinical requests through concierge technology. Strong communication, adaptability, and teamwork are essential as you help create a seamless and positive patient experience.

Essential Functions

Work as a team member helping others to contribute to the overall success of Corewell Health. Refer to the job profile of the duties being performed.

Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for our patients/residents, including greeting and assisting in hospital navigation. This position is part of the patient care team and will create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment.

• Completes special projects as assigned, with specific direction.
• Provides training and ongoing instruction to new and existing Support Services staff.
• Acts as team lead during uplines absence and reports work-related issues to upline.
• Assigns, coordinates, inspects employee work assignments, and completes quality assurance inspections.
• Ensure that services are provided in accordance with state and federal regulations, accreditation and compliance requirements, and organizational policy.

Qualifications

Required: High School Diploma or equivalent, 6 months of relevant experience, Included job profile tasks and/or other related experience.

• Preferred one year of relevant experience
• Customer service and/or other related experience

• CRT‑Basic Life Support (BLS) – AHA American Heart Association Patient Transport 90Days
• CRT‑Basic Life Support (BLS) – ARC American Red Cross Patient Transport 90Days
• CRT‑Health Care Environmental Services Technician (CHEST) – AHE Association for the Healthcare Environment Environmental Services 1Year
• CRT‑ServSafe Manager – NRA National Restaurant Association Nutrition Services 90Days
• CRT‑ServSafe Allergen – NRA National Restaurant Association Nutrition Services 90Days
• CRT‑ServSafe Handler – NRA National Restaurant Association Nutrition Services 90Days

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top‑notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On‑demand pay program powered by Payactiv.
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• Eligibility for benefits is determined by employment type and status.

Job Details

Primary Location: SITE – Royal Oak Hospital – 3601 W 13Mile Rd – Royal Oak

Department Name: Environmental Services – Royal Oak Hosp

Employment Type: Part time

Shift: Evening (United States of America)

Weekly Scheduled Hours: 20

Hours of Work: 3:00p.m. to 8:00p.m.

Days Worked: Monday to Friday

Weekend Frequency: Every other weekend

We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.

Corewell Health is a not‑for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post‑acute facilities—and Priority Health, a provider‑sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.