Patient Experience Specialist – PT Front Desk

Select Medical; Palos Hills (IL); Sur place; USD 26 000 - 28 000; Plein temps

Avantages offerts par ce poste

Generous PTO

Medical/Dental/Vision coverage

Company-matching 401(k)

Life and disability protection

Résumé du poste

Select Medical is seeking a Patient Service Specialist for our Palos Hills outpatient physical therapy center. You will greet patients, register them, explain visit flow, and help schedule the next appointment, balancing front-desk duties with essential back-office support.

In this full-time role, you’ll handle insurance verifications, collect co-pays, and coordinate with offices and teams to ensure a smooth patient care experience for every visitor to the center.

Qualifications

• High School Diploma or GED required.
• Insurance verification experience preferred.

Responsabilités

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Regular communication with offices, insurers, translation and leadership teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Connaissances

Customer Service

Insurance Verification

Communication Skills

Front Desk Experience

Formation

High School Diploma or GED

Description du poste

Select Medical is seeking a Patient Service Specialist for our Palos Hills outpatient physical therapy center. You will greet patients, register them, explain visit flow, and help schedule the next appointment, balancing front-desk duties with essential back-office support.

In this full-time role, you’ll handle insurance verifications, collect co-pays, and coordinate with offices and teams to ensure a smooth patient care experience for every visitor to the center.