Patient Experience Specialist — PT Clinics, Cleveland

Select Medical; Willoughby Hills (OH); Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous PTO

Medical, Vision, Dental

401(k) with company match

Life and disability insurance

Descripción de la vacante

Select Medical’s East Side Physical Therapy team in Cleveland seeks a Regional Patient Service Specialist. This full-time role schedules appointments, greets patients, and coordinates with insurers and attorneys while supporting 7 clinics in the Cleveland suburbs.

Expect Monday–Friday work with two evenings per week until 7 pm; starting pay is $17–$19 per hour, commensurate with experience, plus comprehensive benefits.

Formación

• Greet and register patients; provide information about visits and next appointments.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys, insurers, translation services, and operations teams.

Responsabilidades

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Conocimientos

Customer service

Communication skills

Scheduling appointments

Educación

High School Diploma or GED

Descripción del empleo

Select Medical’s East Side Physical Therapy team in Cleveland seeks a Regional Patient Service Specialist. This full-time role schedules appointments, greets patients, and coordinates with insurers and attorneys while supporting 7 clinics in the Cleveland suburbs.

Expect Monday–Friday work with two evenings per week until 7 pm; starting pay is $17–$19 per hour, commensurate with experience, plus comprehensive benefits.