Patient Experience Specialist — Part-Time

ivyrehab; Jamison (PA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Best Employer

Mentorship

Professional Development

Bonus Opportunities

Paid Holidays

PTO

Job summary

ivyrehab in Jamison, PA, is seeking a Patient Representative for a part-time 20-hour week to support front-desk operations and patient care. You will greet patients, schedule appointments, handle calls, verify insurance, obtain authorizations, collect payments, and help the clinic run smoothly.

The role emphasizes strong customer service, proficiency in Microsoft Office, and a collaborative approach with clinicians and staff.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficient in Excel, Word, and Outlook.
• Excellent time management and multi-tasking abilities.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with a positive attitude to fluctuating workloads.
• Eager to learn and grow within the organization.
• Commitment to delivering exceptional patient care.

Responsibilities

• Greet and check-in patients and coordinate scheduling.
• Answer incoming calls and assist patients with inquiries.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patient registrations.
• Collaborate with clinicians and staff to maintain clinic performance.

Skills

Time management

Multitasking

Customer service

Self-motivation

Adaptability

Learning mindset

Team collaboration

Tools

Microsoft Office

Job description

ivyrehab in Jamison, PA, is seeking a Patient Representative for a part-time 20-hour week to support front-desk operations and patient care. You will greet patients, schedule appointments, handle calls, verify insurance, obtain authorizations, collect payments, and help the clinic run smoothly.

The role emphasizes strong customer service, proficiency in Microsoft Office, and a collaborative approach with clinicians and staff.