Patient Representative

ivyrehab; Jamison (PA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Best Employer

Mentorship

Professional Development

Bonus Opportunities

Paid Holidays

PTO

Job summary

ivyrehab in Jamison, PA, is seeking a Patient Representative for a part-time 20-hour week to support front-desk operations and patient care. You will greet patients, schedule appointments, handle calls, verify insurance, obtain authorizations, collect payments, and help the clinic run smoothly.

The role emphasizes strong customer service, proficiency in Microsoft Office, and a collaborative approach with clinicians and staff.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficient in Excel, Word, and Outlook.
• Excellent time management and multi-tasking abilities.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with a positive attitude to fluctuating workloads.
• Eager to learn and grow within the organization.
• Commitment to delivering exceptional patient care.

Responsibilities

• Greet and check-in patients and coordinate scheduling.
• Answer incoming calls and assist patients with inquiries.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patient registrations.
• Collaborate with clinicians and staff to maintain clinic performance.

Skills

Time management

Multitasking

Customer service

Self-motivation

Adaptability

Learning mindset

Team collaboration

Tools

Microsoft Office

Job description

State of Location:

Pennsylvania

Position Summary:

Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Job Description:

Patient Representative - Part-Time (20 hours per week)

Jamison, PA

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.

• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.

• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.

• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.

• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.

• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.

• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications:

• 2+ years of administrative experience in a healthcare setting is preferred.

• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.

• Great time management and ability to multi-task in a fast-paced environment.

• Self-motivated with a drive to exceed patient expectations.

• Adaptability and positive attitude with fluctuating workloads.

• Self-motivated with the eagerness to learn and grow.

• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com