Patient Experience & Scheduling Coordinator

ivyrehab; Malvern (Chester County); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Generous PTO and holidays

Bonus incentives

Career development & mentorship

Job summary

ivyrehab in Malvern, PA is seeking a Patient Coordinator (full-time). The role supports clinic operations, greeting patients, scheduling, answering calls, verifying insurance, and collecting payments.

You will work with clinicians to ensure exceptional patient experience and contribute to clinic performance. We offer a $500 sign-on bonus, generous benefits, and opportunities for growth via mentorship and training.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi‑task in a fast‑paced environment.
• Self‑motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self‑motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients.
• Schedule appointments.
• Answer incoming phone calls.
• Verify insurance coverage.
• Obtain necessary authorizations.
• Collect payments.
• Process new patients.
• Help clinic maintain optimal performance.

Skills

Administrative experience

MS Office proficiency

Time management

Multi-tasking

Customer service

Tools

Excel

Word

Outlook

Job description

ivyrehab in Malvern, PA is seeking a Patient Coordinator (full-time). The role supports clinic operations, greeting patients, scheduling, answering calls, verifying insurance, and collecting payments.

You will work with clinicians to ensure exceptional patient experience and contribute to clinic performance. We offer a $500 sign-on bonus, generous benefits, and opportunities for growth via mentorship and training.