Patient Experience Specialist - Multispecialty Clinic

Northwestern Memorial Healthcare; Huntley (IL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine in Huntley, IL is seeking a Patient Service Representative for the Multi Specialty Clinic. This full-time role (40 hours/week) runs Monday through Friday and focuses on patient check-in/out, billing, and smooth front-desk operations.

The candidate will greet patients, confirm demographics/insurance, collect co-pays, post payments, and maintain a clean, welcoming waiting area while delivering exceptional service.

Qualifications

• High school diploma or GED.
• 0–2 years customer service experience.
• Healthcare experience preferred.

Responsibilities

• Check patients in and out of appointments.
• Confirm and update patient identification and demographics/insurance information.
• Complete patient registrations as needed.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or GED

Job description

Northwestern Medicine in Huntley, IL is seeking a Patient Service Representative for the Multi Specialty Clinic. This full-time role (40 hours/week) runs Monday through Friday and focuses on patient check-in/out, billing, and smooth front-desk operations.

The candidate will greet patients, confirm demographics/insurance, collect co-pays, post payments, and maintain a clean, welcoming waiting area while delivering exceptional service.