Patient Experience Specialist II

Sarasota Memorial Health Care System; Florida; Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

The Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to handle patient scheduling, check-in, checkout, and follow-up activities. This role serves as a liaison among physicians, patients, the facility, and the insurance company, ensuring smooth administrative flow and accurate collections at checkout.

Applicants should maintain strict confidentiality, demonstrate initiative, and provide courteous service consistent with the system’s mission and values.

Qualifications

• Computer, keyboard and data entry skills required.
• Pleasant and professional demeanor required.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.
• Ability to perform multiple tasks simultaneously with proficiency.
• Dependability/reliability required.

Responsabilités

• Handle patient scheduling, check-in, checkout and follow-up activities.
• Serve as liaison among physician, patient, facility and insurer.
• Assist with collections of monies from patients at checkout.
• Maintain compliance and patient confidentiality.
• Model the organization’s Mission, Vision, and Values in daily interactions.

Connaissances

Data entry

Professional demeanor

Relationship building

Self-motivation

Multitasking

Dependability

Formation

High School Diploma

Outils

EHR/EMR

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Access

Description du poste

The Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to handle patient scheduling, check-in, checkout, and follow-up activities. This role serves as a liaison among physicians, patients, the facility, and the insurance company, ensuring smooth administrative flow and accurate collections at checkout.

Applicants should maintain strict confidentiality, demonstrate initiative, and provide courteous service consistent with the system’s mission and values.