Patient Experience Specialist – Front Desk & Scheduling

jobs-americanvisionpartners; Wall Lake (IA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Eye care discounts

Child care assistance

Pet insurance

Continuing education funds

401(k)

Paid holidays

PTO

Sick Time

Growth opportunities

Job summary

American Vision Partners (AVP) seeks a friendly Patient Service Specialist in Wall Lake, IA to be the first contact for patients and gather essential information for visits, ensuring an exceptional experience.

You will greet patients, check them in and out, schedule clinic and surgical appointments, review paperwork, verify insurance, collect payments, and maintain records in a fast-paced ophthalmology setting. AVP offers comprehensive benefits and opportunities for growth.

Qualifications

• High School Diploma or GED required.
• Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment.
• Excellent verbal and written communication skills.
• Medical Front Desk experience preferred.
• Flexible schedule.
• Dedicated to creating a quality patient experience.

Responsibilities

• Greeting patients and visitors warmly in person or by telephone
• Checking patients in and out
• Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments
• Reviewing all paperwork with patients; consents for procedures
• Verifying insurance and collecting payments
• Maintaining patient medical records

Skills

Verbal communication

Written communication

Attention to detail

Multitasking

Medical front desk experience

Customer service

Flexible schedule

Education

High School Diploma or GED

Job description

American Vision Partners (AVP) seeks a friendly Patient Service Specialist in Wall Lake, IA to be the first contact for patients and gather essential information for visits, ensuring an exceptional experience.

You will greet patients, check them in and out, schedule clinic and surgical appointments, review paperwork, verify insurance, collect payments, and maintain records in a fast-paced ophthalmology setting. AVP offers comprehensive benefits and opportunities for growth.