Patient Experience Coordinator - Outpatient PT Front Desk

Select Medical; Auburn (ME); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Mentorship & Orientation

Generous PTO

Medical, Rx, Vision & Dental

Job summary

Select Medical in Auburn, ME is seeking a Patient Service Specialist to greet patients, register them, and guide them through their visit from check-in to check-out. This full-time front desk role supports both patient experience and center operations, with weekday hours Monday through Friday.

This position includes scheduling appointments, collecting co-pays, verifying insurance, and coordinating with insurers, attorneys, translation services, and leadership to ensure smooth center operations.

Qualifications

• High School Diploma or GED is required.
• Experience at a front desk is preferred.
• Experience verifying insurance and scheduling appointments is a plus.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with attorneys, insurance companies, translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Insurance verification

Scheduling

Education

High School Diploma or GED

Job description

Select Medical in Auburn, ME is seeking a Patient Service Specialist to greet patients, register them, and guide them through their visit from check-in to check-out. This full-time front desk role supports both patient experience and center operations, with weekday hours Monday through Friday.

This position includes scheduling appointments, collecting co-pays, verifying insurance, and coordinating with insurers, attorneys, translation services, and leadership to ensure smooth center operations.