Patient Experience Specialist: Front Desk & Scheduling

Select Medical; Kansas City (MO); In loco; USD 25.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentorship program

PTO

Medical/vision/dental

401(k) retirement plan

Life and disability insurance

Descrizione del lavoro

Select Medical is seeking a Patient Service Specialist for our Kansas City outpatient physical therapy center. You will greet and register patients, explain visit flow, and help patients prepare for their appointment, while ensuring smooth front-desk operations.

In this full-time role, you will schedule appointments by phone and in person, collect co-pays, verify insurance, and coordinate with attorneys, insurers and translation services to support our center's daily operations.

Competenze

• High School Diploma or GED is required.

Mansioni

• Greet and register patients and provide information about visit flow and next appointment at checkout.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurers, translation services, and leadership teams to support center operations.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Conoscenze

Customer service

Scheduling

Phone communication

Formazione

High School Diploma or GED

Descrizione del lavoro

Select Medical is seeking a Patient Service Specialist for our Kansas City outpatient physical therapy center. You will greet and register patients, explain visit flow, and help patients prepare for their appointment, while ensuring smooth front-desk operations.

In this full-time role, you will schedule appointments by phone and in person, collect co-pays, verify insurance, and coordinate with attorneys, insurers and translation services to support our center's daily operations.