Patient Experience Specialist - Front Desk & Scheduling

Select Medical; Montgomery (AL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical Plan

401(k) Plan

Life and Disability

Job summary

Select Medical in Montgomery, AL is hiring a Patient Service Specialist to be the friendly front-desk face of our outpatient physical therapy center. You will greet patients, schedule visits, handle co-pays and verify insurance, helping ensure a smooth start to every patient’s visit.

This full-time role offers Monday–Friday hours with a strong benefits package, including health coverage and retirement savings, in a nationwide network of care facilities.

Qualifications

• High School Diploma or GED required.
• 1 Year of Front Desk Experience required.
• Healthcare experience preferred.
• Insurance verification experience preferred.
• 1 Year of Medical Office Experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys, insurance companies, translation companies, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.

Skills

Front desk experience

Customer service

Insurance verification

Education

High School Diploma or GED

Job description

Select Medical in Montgomery, AL is hiring a Patient Service Specialist to be the friendly front-desk face of our outpatient physical therapy center. You will greet patients, schedule visits, handle co-pays and verify insurance, helping ensure a smooth start to every patient’s visit.

This full-time role offers Monday–Friday hours with a strong benefits package, including health coverage and retirement savings, in a nationwide network of care facilities.